Privacy Policy for Susan Moir t/a Susan Moir Dance

Effective Date: 30/10/2024

1. Introduction

At Susan Moir Dance, we are committed to safeguarding and preserving your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your personal information under English law, including the UK General Data Protection Regulation (GDPR).

2. Data Controller

For the purposes of data protection laws, the Data Controller is Susan Moir, who is responsible for determining the purposes and means of processing your personal data.

Contact Information:
Susan Moir
Email: susanmoir01@gmail.com
Phone: 07940 584449
Address: 6 Grant Close, Ushaw Moor, Durham, DH7 7RQ

3. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Transactional Information: Details of services you have requested or purchased from us.
• Communication Data: Records of correspondence, such as emails, phone calls, or messages.
• Usage Information: Information about your interaction with our website or social media, including IP address and browser data (if applicable).

4. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To provide you with requested services and manage payments.
• Customer Support: To respond to inquiries and communicate with you.
• Marketing (where consent is given): To provide updates about our services or promotions that may be of interest.
• Legal Compliance: To comply with legal or regulatory obligations as required.

5. Lawful Basis for Processing

We process personal data based on one or more of the following legal bases:

• Contractual Necessity: When processing is required to deliver services requested by you.
• Legal Obligation: When processing is necessary to comply with legal obligations.
• Consent: When you have provided explicit consent for marketing communications.
• Legitimate Interest: For purposes that have minimal privacy impact, such as improving our services.

6. Sharing Your Information

We will not sell, rent, or share your personal data with third parties without your consent, except:

• Service Providers: To third parties who assist us in delivering services, such as class booking agents, ticket agents, payment processors.
• Legal Obligations: When we are required to disclose information by law or legal processes.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. We regularly review our retention periods to ensure compliance with legal requirements.

8. Security of Your Information

We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data that we hold.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (where applicable).
• Right to Restrict Processing: Request limitations on how we use your data.
• Right to Data Portability: Request a transfer of your data to another service provider.
• Right to Object: Object to our processing of your data where it is based on legitimate interests.

To exercise your rights, please contact us using the information provided in Section 2.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You can adjust your browser settings to refuse cookies or notify you when cookies are being used.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website (if applicable), and we encourage you to review this policy periodically.

12. Complaints

If you believe that your data has been handled improperly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.